PhD Consulting, LLC

Copyright
© 2017 | PhD Consulting

CONSULTING:

We want to help you be successful! We offer leading professional industry knowledge, meaningful insights and a broad range of capabilities.


A partner who works shoulder to shoulder with you to help you reach the next level of performance.


With IT expertise since 1988 and superior consulting talent, PhD Consulting wants to partner with you to help meet your customers needs.

We see things that others miss, offering you more solutions and clearer insight into how to create value in your business. Our management consulting services focus on our clients' most critical issues and opportunities. Such as: strategy, organization, operations, technology, transformation, infrastructure, technical architectural engineering, and advanced analytics.


We are known for our holistic perspective and approach to help solve your most complex challenges. We help bridge the gap across boundaries and between the silos of your organization.


Capabilities:

PhD Operations combines technology that digitizes and automates business processes, unlocks actionable insights, delivers functional and technical expertise every time. 


• Strategic Business Development and Project Management. o We can assist you in requirements elicitation by researching, interview and acquiring the details need to facilitate a solid business model with proven results. o Preparing and leading workshops and information-gathering sessions o Using structured, repeatable processes for documenting, analyzing and validating requirements o Evaluating information from multiple sources; decomposing high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements from solutions; and classifying, synthesizing, and prioritizing requirements o Using UML models, use cases and object-oriented approaches to capture, structure and communicate business needs o Capturing details with precision; driving out ambiguity; ensuring consistent understanding across clients, designers and testers. o Business process modeling by documenting and diagramming current state business processes, then deriving and documenting/diagramming desired/future state high-level business processes o Effective scope management in defining scope, managing expectations, identifying potential change o Requirements Management – creating and maintaining baselines and traceability o We provide stronger leadership by employing creativity problem solving skills with 30 years within the technical industry. We are bringing innovative ideas to complex problems o Collaboration – building relationships and working effectively with internal and external teams, at all organizational levels o Flexibility: We are flexible and are able to adapt quickly and confidently to rapidly changing roles, objectives and priorities. o Leadership: PhD Consulting works hard at communicating our vision clearly; providing inspiration, mentoring and soliciting feedback from all whom we work with! o Effective Communication: o Verbal: explaining, questioning, exploring and listening o Written: presenting information and communicating concepts to business and technical audiences at all levels.ac o Effective Presentations. PhD Consulting offer high quality, professional, presentations for all audiences by preparing and delivering at the right level of detail for each audience and deliver with a communicative, professional and engaging style. • Process Improvement • Project Management • Help Desk and Operations support • Technical Writing and documentation • PhD Customer Care programs and services • Staff augmentation • On-Site and Remote Management • Remote Administration and Technical Management • Vendor Relations and Mediation • Technical Services for BMC Remedy solutions • BMC Remedy Complete Management and Architectural Design • Cross platform Integrations and complex automations • Enterprise software Installation and Architectural Design • BMC Remedy ITSM Remote administration and Custom development.